Visitors Travel Advisory (21 September 2020)
When you’re ready to travel again, we’ll be ready to welcome you.
Dear Guest and Colleagues in Tourism,
SEYCHELLES IS NOW COVID-19 FREE – LOCKDOWN IS OVER
The future of travel may look different, but a safe, secure stay is fundamental to deliver our hospitality and that will never change. As the world adjusts to new travel norms and expectations, we’re enhancing cleanliness and supporting your personal wellbeing throughout your stay by using new cleanliness protocols and service measures, partnering with industry leading experts such as Diversey.
Our commitment to cleanliness and wellbeing
We have a long-standing commitment to rigorous cleaning procedures in hygiene. We already include cleaning with hospitality grade disinfectants and is being expanded with COVID-19 protocols - many of which are already in place, and reflect the advice of the Health Authorities. You can expect to see evolved procedures in every area of the Villa Caballero Luxury Chalets and which may include:
- Reception: Reduced contact at check-in, sanitiser stations, sanitised keys, and paperless check-out.
- Guest Room: Visible verification of sanitised items (e.g. glassware, remote control), reduction of in-room furnishings/high-touch items, new laundry protocols, Hand sanitizer and disinfecting wipes available in guest rooms.
- Public Spaces and Facilities: Additional deep cleaning of high touch surfaces, and social distancing and practices for the new swimming pool.
- Food & Beverage: New standards and service approach
VILLA CABALLERO LUXURY CHALETS Clean Promise
Underpinning all of this will be our Villa Caballero Clean Promise. From 1st August 2020, you can be reassured that:
Good isn’t enough - we’re committed to high levels of cleanliness. That means clean, well maintained, clutter free rooms that meet our standards. If this isn’t what you find when you check-in then we promise to make it right.
We hope this gives you reassurance as you look ahead to future travel plans – because when you’re ready to travel again, we’ll be ready to welcome you here in the beautiful paradise Seychelles Islands.
On behalf of everyone at Villa Caballero Luxury Chalets, thank you for your continued loyalty, trust and support.
Best wishes,
Vivienne & Basil Soundy
Management